We want to take a moment to share an update for our U.S. customers. Recently, changes in U.S. customs tariff processing have led to occasional delays in clearing shipments. While many orders continue to arrive on time, some may take a little longer than usual to pass through customs.
As each piece is handmade to order in our studio, we already take great care in ensuring it arrives beautifully packaged and ready for you. Once it leaves our hands, however, the customs process is sometimes beyond our control. We understand how exciting it is to await your jewelry, and we feel the anticipation with you.
Please know that we are closely monitoring each shipment and will provide support if your order encounters a delay. Your patience and understanding mean so much to us, and we are truly grateful for the chance to create something special for you.
Thank you for walking this journey with us - from the moment a piece is crafted in the studio to the day it arrives in your hands, ready to be cherished.
Should you have any questions, please feel free to contact us anytime.
Warmest,
Fai
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